![]() ![]() Not only were the costs for their creation too high, but customer experience was not satisfactory either. Printed manuals were no longer a viable option for consumer products. Since Vogel’s has transformed the way they produce their TV wall mounts, the company has faced the need to remodel their existing user instructions. User-oriented and easy-to-navigate online instructions, quick and efficient production of manuals as well as significant cost reduction. Tools: MadCap Flare for authoring, content management and publishing & MadCap Lingo for translation management. Medium: a detailed online manual supplemented with video instructions and augmented reality and a Quick Start Guide(QSG) printed on the packaging. Let’s look closer at the process of producing an easy-to-navigate online help in eighteen languages.Įasier product installation, efficient information management, reduced paper usage, improved sustainability, compliance with legal requirements. As a result of our collaboration, we created all online manuals for their products, including the hard-copy Quick Start Guides, using a powerful content management application called MadCap Flare. Streamers play as the Monarch and - with a simple “!join” command in chat - their Council can be joined by an unlimited amount of players, who use chat commands and our Twitch Extension to try and bump them off the Eindhoven, the Netherlands Consumer productsīeing the world’s leading manufacturer of TV mounts, Vogel’s Products turned to INSTRKTIV for optimizing their customers’ experience. King of the Castle is fully Twitch-integrated and makes for the ultimate community game!
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